• The webmagazine Nova Moto : motorcycle innovations news, Nova Moto’s product tests (by discreetness, Nova Moto communicates only about validated innovations), news from Nova Moto partner teams
• The online shop, Nova Moto le Shop : dealing only with innovative stuff
• From 2020 on, Nova Moto changes course with:
? ?? Nova Moto Services, targeted services
– for private bikers (Personal Shopper gear and motorcycle accessories),
– for professionals, brands and teams (developement, events).
? ?? The partnership with 3 key brands, CLS, Smart Turn System, Tappezzeria Italia, for which Nova Moto remains your contact during all the purchase process, and your
first-time use or the fitting on the bike.
Isabelle Maillet, founder and manager of Nova Moto is available 7/7 (feedback at least 4 hours after email or call) and also on flexibel hours, adapted to your leisure time and « garage-parties ».
Systematic product testsNova Moto was born out of the concept of seeking innovations, and systematic long-term testing by Isabelle Maillet, clearly described through test articles and social networks on Nova Moto le Mag. By living the products proposed on a daily basis, out of passion, and also in order to be your reliable spokesperson at any time, Nova Moto has won the trust of its customers since 2011.
? ?? It is on this basis that the company is now building the consulting and support of its customers in its new 2020 formula: Personal Shopper motorcycle gear and accessories.
• Preservation of your privacy: Nova Moto is registered with the CNIL (N°1528507). If needed, a request for agreement to use email is systematically and personally requested.
• Flexibility: Are you going on holiday or on business trip? Nova Moto delivers where you want, free of charge, only the transport is at your expense.
• Customer care, after sales follow up
• Customer follow-up, it is always a pleasure to have your product feedback, pictures and remarks, with your agreement, they are published in the customer section.
Nova Moto has selected only one solution, the most reliable both in terms of delay and follow-up: Colissimo La Poste.
Customer Relationship – Loyalty – SponsorshipNova Moto sells innovations, often tailor-made products with high added value. However, in order to thank its customers for having placed their trust in this atypical company, exclusive advantages are offered to them within the Nova Moto Club :
• An exclusive customer reward plan for Nova Moto customers
• Appointments at motorcycle events, races, trade fairs, etc. (sometimes entries to be won)
• Exclusive games for customers (Innovations to be won)
• Sometimes customers’ support, as competing partners.
Payment2 means of payment are proposed:
– Paypal compatible with all credit cards, even without Paypal account, a Paypal service,
– « Paiement Intégral CB » Banque Populaire.
Nova Moto accepts also bank transfers on Nova Moto’s bank account, Banque Populaire Alsace Lorraine Champagne
IBAN FR76 1470 7500 2370 2177 0581 916 – BIC CCBPFRPPMTZ
Finally, Nova Moto is in secure https protocol and in GDPR compliance to protect your privacy.
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I’m looking forward to welcoming you,
Isabelle MAILLET
